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Instant
Messenger: MSN / Yahoo / AOL / Rediff BOL
Chat: Click to Chat
Q.
How long does it take for you to respond to my email
concerns?
A.
Currently our average response time is 2.5 hours for
email inquiries. The maximum response time may in rare
cases go up to 24 hours based on the situation.
Q.
Why do you have separate contacts for Pre-Sales and
After-Sales Support?
A.
The only reason is that for our registered customers
concern, we may require to verify their account
information and review their account for earlier
contacts and account status in order to answer their
concerns accurately.
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